30 days trial - money-back guarantee

You have 30 days after receiving your order to return products that you are not satisfied with. If this is the case, please send an email to info@better-smoke.com. In order for your request to be processed as quickly as possible, please provide us with your name, your order number, and your email address. Also inform us about which products you would like to return and please state the reason for your return. This guarantee only applies to the first order of a new customer and is limited to an anti-tar filter box limited.

After you have announced your return to us via email, you have 14 days to send your products back to us.

After 30 days, a return is unfortunately no longer possible.

The statutory right of withdrawal of 14 days remains unaffected.

More information can be found in our Widerrufsbelehrung.